Customer Service
| Frequently Asked Questions > Pricing/Rates Information |
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- Are the booking and the rate guaranteed?
- Am I getting the best price for my hotel accommodation?
- What is included in the rate?
Are the booking and the rate guaranteed?
Yes. All bookings are taken from room inventory provided and updated by the respective properties. The booking is confirmed with the hotel the moment your reservation is processed. There are only a limited number of rooms available at these special rates so book early to ensure you get the best deal.
Am I getting the best price for my hotel accommodation?
Our hotel partners use Rates To Go as a means of selling 'last minute' rooms that they may not to sell through their traditional sales and promotional activities. Rates are often changed daily to reflect the amount of unsold room inventory still available. With this mind, hotels place exceptional offers on the Rates To Go site.
What is included in the rate?
To find out what is included in your rate, please move your mouse over the rate to see all inclusions provided (breakfast, newspaper, parking etc). If the rate is not highlighted or underlined then the rate specified is for room only.
